Okayji Terms & Conditions — Complete Rules for Using the Platform

These Terms & Conditions okayji Applies to the use of the platform and all its services. "okayji", "we", "us" and "our" refer to the entity operating the okayji.xyz website and mobile app. "You", "user", and "member" refer to any individual who uses okayji's services.

Okayji is an online gaming and entertainment platform offering a range of services including Slots, Live Casino, Bingo, and Sports Betting. By using this platform, you confirm that you have read, understood, and agreed to these Terms & Conditions.

If you object to any of these terms, we advise you not to use okayji's services. For any questions, please reach out to our support team.

To open an account at okayji, you must provide accurate and truthful information. Accounts created with false details will be immediately suspended and all wallet funds may be forfeited.

Account Opening Requirements:

• Applicants must be at least 18 years of age.
• You must provide your correct full name, date of birth, mobile number, and email address.
• Each person may open only one account.
• KYC (identity verification) must be completed.
• Your password must be strong and must not be shared with anyone.
• Accounts may not be shared with or used by third parties.

Okayji currently accepts payments via bKash, Nagad, Rocket, and Upay. All payment methods are fully secure and processed through official APIs.

Deposit Rules:

• Minimum deposit amount: ৳100.
• Once a deposit is completed, funds will be credited to your wallet within 30 seconds.
• No additional charges apply to deposits.
• Deposits must be made only from a mobile banking account registered in your own name.
• Deposits made through a third party are not accepted.

Withdrawal Rules:

• Minimum withdrawal amount: ৳500.
• Withdrawals are typically processed within 2–24 hours.
• Withdrawals cannot be processed until KYC verification is complete.
• Withdrawals can only be made to the same mobile banking account used for the deposit.
• Wagering requirements must be met before any bonus balance can be withdrawn.

Okayji offers a variety of bonuses and promotions — welcome bonuses, deposit bonuses, free spins, cashback, and much more. Each bonus has its own terms and conditions, which are detailed on the respective promotion page.

General Bonus Terms & Conditions:

• Multiple bonuses cannot be active at the same time.
• The maximum stake per bet from bonus balance is ৳500.
• Any unused bonus will be automatically forfeited once it expires.
• If bonus fraud is suspected, the account will be placed under investigation.

All games on okayji are fully RNG (Random Number Generator) based and regularly audited by internationally accredited third-party auditors. Every game outcome is entirely random and in no way predetermined.

For Sports Betting, odds may change up until a match begins. Once a bet is confirmed, the odds are locked in. In live betting, odds update in real time — if a bet is placed after a delay, the system will automatically display the updated odds.

In the event of incorrect payouts due to a technical error, okayji reserves the right to reclaim the relevant amount. If a connection is lost during a gaming session, the game will be saved exactly as it was at the point of disconnection.

• Every game is RNG-certified and provably fair.
• RTP (Return to Player) information for each game is available in the game lobby.
• Your full gaming session history is always accessible from your account.
• If a bet is cancelled due to a network issue, it will be automatically refunded.

You are responsible for the security of your okayji account. Always keep your password strong and change it regularly. Never share your login credentials with anyone.

Okayji will never ask for your password or card number via email, phone, or message. If anyone requests such information in okayji's name, it is a scam — please contact our support immediately.

For full details on how your personal information is collected, stored, and used, please refer to our Privacy Policy page.

• All data is protected with 256-bit SSL encryption.
• We strongly recommend keeping Two-Factor Authentication (2FA) enabled on your account.
• You will receive an account notification whenever a login is detected from an unrecognized device.
• Accounts may be temporarily locked if suspicious activity is detected.

Engaging in any of the activities listed below will result in the immediate closure of your account, and all balances may be forfeited:

• Opening or operating multiple accounts.
• Opening an account using a false identity or fraudulent information.
• Bonus system manipulation or bonus abuse.
• Attempting to hack the platform or exploit any technical vulnerabilities.
• Money laundering or transactions involving funds from illegal sources.
• Harassing or behaving inappropriately toward other members.
• Playing games using bots or automated software.
• Making deposits or placing bets through a third party.

You may close your okayji account at any time. Simply submit a closure request via support chat or email. Please withdraw all remaining wallet balance before making the request.

Okayji reserves the right to close or suspend your account without notice in the following circumstances:

• Where clear evidence of a terms and conditions violation is found.
• Where fraud or deception is suspected.
• KYC verification has not been completed.
• For accounts that have been inactive for an extended period (2 years).
• Upon receipt of a self-exclusion request.

You may appeal after your account has been closed. Our verification team will review the matter and inform you of their decision.

If you have a complaint, please contact our support team first. Most issues are resolved quickly.

If your issue remains unresolved through support, you may file a formal complaint at [email protected]. You will receive an initial response within 5 business days and a final decision within 15 business days.

• Please submit complaints with clear details and supporting evidence.
• Must be submitted within 6 months of the date the complaint was filed.
• The relevant balance may be placed on hold during an active dispute.
• okayji's decision is final and binding on all parties.

Okayji reserves the right to update these terms and conditions at any time. For significant changes, users will be notified via email or platform notification at least 7 days in advance.

Continued use of the platform after changes take effect will be considered acceptance of the updated Terms & Conditions. If you do not agree to the revised terms, please close your account.

The latest version of this document is always available at okayji.xyz/terms-conditions. Check the "Last Updated" date at the top of the page to see when the most recent changes were made.